Do You Use QR Codes?




AdvertisingDay (Enable Images To Fully Enjoy)
November 30 , 2011
QR code experiment: 9 brands at the Mall of America on Black Friday
By Arik Hanson
I've long been skeptical of the QR code madness among marketers. Sure, I've read all sorts of numbers around QR code adoption–good and bad. But many of the studies still pin *understanding* (not adoption) of QR codes in the 30 percent range. So, I tend to think, as a rule, QR codes are pretty over-hyped among marketers.

Follow my logic for a moment. For any brand to be successful using QR codes, your customers would need to follow a few steps. 1) They would need to understand what a QR code is and how it works (see 30 percent number). 2) They would need to have a smartphone AND a QR code scanner on their phones (numbers of smart phone users have recently been identified around 50 percent–those with QR code readers is most likely a smaller percentage). 3) They would need to see the QR code AND be compelled enough to take 1-3 minutes to scan it and consume the content you're driving them to. 4) Your content would need to be compelling enough to get them to take action–the ultimate end goal.

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